Terms of Use and other Important Conditions, Limitations, and Qualifiers

At FeelingStable, we highly value transparency and respect for our users' rights and choices. Before accessing our educational videos on parenting skills, we want to ensure that you have a clear understanding of what you can expect and what is expected of you. This informed consent is designed to provide you with essential information about our platform and the use of educational content.

Purpose of Educational Videos: FeelingStable's educational videos aim to provide valuable information, practical tips, and guidance on various aspects of parenting, child development, and family dynamics. Our goal is to empower parents and caregivers with the knowledge and skills needed to create nurturing and supportive environments for their children's growth and well-being.

Voluntary Participation: Your participation in watching our educational videos is entirely voluntary. You have the freedom to choose which videos to view, when to view them, and whether to apply the information provided in your parenting practices. There is no obligation to watch any specific video or follow any particular advice.

Expertise and Credibility: The information presented in our educational videos is curated by us, two licensed child clinical psychologists. We strive to provide evidence-based content, drawing from reputable research and best practices in the field of child development and parenting. Please remember that although we are psychologists, we are not your psychologists, any more than the psychologists who write self-help books are your psychologists. This is also a self-help resource and FeelingStable should not be mistaken for psychological services.

Limitations of Educational Videos: While we make every effort to provide accurate and valuable content, it's essential to acknowledge that educational videos have their limitations. Our videos serve as informational resources and are not a substitute for professional advice or personalized consultations. Every child and family is unique, and individual circumstances may require tailored solutions. Please do not use this as a substitute for seeking professional services, and your use of this educational program is at your own risk. We make no guarantees about whether this educational program will work for you and your family.

Confidentiality and Data Privacy: We are committed to protecting your privacy and personal information. Any data we collect from you is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data. By using our platform, you consent to the terms of our Privacy Policy.

Responsibility for Parenting Choices: The content provided in our educational videos is intended to be informative and helpful. However, it's essential to remember that parenting decisions are the responsibility of the individual parent or caregiver. We encourage you to frequently consult with relevant professionals and trusted advisors for specific concerns or challenges.

Changes and Updates: FeelingStable reserves the right to modify or update its educational content and policies periodically. Any significant changes may be communicated to users via the platform or other appropriate channels.

Acceptance of Terms of Use and other Important Conditions, Limitations, and Qualifiers: By accessing and using FeelingStable’s educational videos and workbook, you acknowledge that you have read, understood, and voluntarily agreed to these Terms of Use and other Important Conditions, Limitations, and Qualifiers. If you do not agree with any part of this document, immediately discontinue the use of our platform and educational videos.

If you have any questions or concerns about this informed consent or our educational videos, please feel free to contact us at hello@feelingstable.com. We check that email address when we can. But there are no guarantees of a timely response. Do NOT use email if you are having an emergency. If you are having an emergency or crisis, you need to seek immediate attention from a healthcare professional, dial 911, or go to your nearest emergency room. Thank you for choosing FeelingStable as your trusted parenting resource. We look forward to supporting you on your parenting journey!

Privacy Policy

Thanks for visiting FeelingStable! FeelingStable LLC (“FeelingStable”, “we”, “us” or “our”) respects your privacy. When it comes to your personal information, we believe in transparency, not surprises. That’s why we’ve set out here what personal information we collect when you visit and use our website feelingstable.com (the "Website"), what we do with it and your choices and rights.

By using FeelingStable’s Services, you confirm you have agreed to the Terms of Service and read and understand this Privacy Policy.

1. How does this Privacy Policy apply?

This Privacy Policy describes what we do with personal information that we collect and use for our own purposes, such as your account information and information about how you use and interact with our Services, including information you submit to our customer support.

We use cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

2. Personal information we collect

Website Visitors and Users
When you visit our website

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including information about your browser, network and device; web pages you visited prior to coming to this website; web pages you view while on this website, your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

When you make a purchase
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your billing and shipping address, details relating to your purchase, email address, name, and phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

When you are a member
When you subscribe and access the membership area on this website, we collect personal information from you to enable your member areas access. We may collect information like your: billing and shipping address, details relating to your subscription, email address, name, and phone number.

We share this information with Squarespace, our website hosting provider, so that they can provide exclusive member area hosting services to us.

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your billing and shipping address(es); details about your orders, email address, name, and phone number.

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Emails
Abandoned Cart Emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email. The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing Emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order and account emails
We may email you with messages about your order or account activity. For example, you may receive emails confirming that you’ve created a customer account, reset or updated the customer account password, made a purchase, and/or order has shipped.

It’s not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Share Buttons
This website includes share buttons which enable you to share pages or other content from this site to the following third party services: Facebook or Instagram. If you click a share button, these third parties may receive your personal data, including information about your browser, network and device; details about the web page or content you shared or proposed to shar; and your IP address

Analytics
This website collects personal data to power our site analytics, including information about your browser, network, and device; web pages you visited prior to coming to this website; and your IP address.

This information may also include details about your use of this website, including clicks internal links, pages visited, scrolling, searches, and timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

3. Third-Party Use of Personal Information

We may share your Personal Data with certain third parties as set forth below:

Third Party Vendors: We may share your information with third party vendors or service providers who help us provide our products or services or the Website, including database hosting and data processing services, and assist us in responding to requests by you for information that you request.

Agents, Consultants, and Related Third Parties: We, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Legal Requirements: We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity or in connection with our own investigation of suspected or actual illegal activity, in which case we may (and you hereby authorize us to) disclose information without subpoenas or warrants served on us, (ii) protect and defend the rights or property of FeelingStable, (iii) act in urgent circumstances to protect the personal safety of users of the Website or the public, (iv) protect against legal liability including to resolve disputes, investigate problems, or enforce our customer contracts.

The Website may share your information with third parties when you explicitly authorize us to share your information. Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. The Website currently uses the following third-party service providers:

MailChimp – this service is used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications.
Square and Paypal – these services are used to serve our ecommerce platform. At no time is your banking information passed to the Website. We receive only information used for order fulfillment.
Facebook Comments Plugin – this service is used for commenting on the Website. It may track your IP address or location and utilizes cookies as part of its service. This information is not stored on the Website.

At this time, your personal information is not shared with any other third-party service providers. This list may be amended from time to time in the Website’s sole discretion.

Except when required by law, FeelingStable will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, We may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

4. Your rights and choices

Where applicable law requires (and subject to any relevant exceptions under law), you may have the right to access, update, change or delete personal information.

You can access, update, change or delete personal information in your Account. You can also delete your account. Please note that we may need to verify your identity in connection with your requests, and such verification process may, if you do not have access to your Account, require you to provide us with additional information we maintain about you to verify your identity. Even if you have access to your Account, we may request additional information if we believe it’s necessary to verify your identity. If we are unable to verify your identity or request, we may not, in accordance with applicable law, be able to fulfill your request. You may also contact us by email at hello@feelingstable.com to submit an access, update, change or deletion request.

You can also elect not to receive marketing communications by changing your preferences in your Account or by following the unsubscribe instructions in such communications.

Please note that, for technical reasons, there is likely to be a delay in deleting your personal information from our systems when you ask us to delete it. We also will retain personal information in order to comply with the law, protect our and others’ rights, resolve disputes or enforce our legal terms or policies, to the extent permitted under applicable law.

5. How we protect your personal information

While no service is completely secure, we have a security team dedicated to keeping personal information safe. We maintain administrative, technical and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing, of the personal information in our possession. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities.

6. How we retain your personal information

We retain personal information regarding you or your use of the Services for as long as your Account is active or for as long as needed to provide you or our Users with the Services. We also retain personal information for as long as necessary to achieve the purposes described in this Privacy Policy, for example, to comply with our legal obligations, to protect us in the event of disputes and to enforce our agreements and to protect our and others’ interests.

The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. Factors we consider in determining these periods include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made with respect to an agreement or other matter, whether the personal information has been aggregated or pseudonymized, and other relevant criteria. For example, the period we keep your email address is connected to how long your Account is active, while the period for which we keep a support message is based on how long has passed since the last submission in the thread.

As Users may have a seasonal site or come back to us after an Account becomes inactive, we don’t immediately delete your personal information when your trial expires or you cancel all Paid Services. Instead, we keep your personal information for a reasonable period of time, so it will be there for you if you come back.

You may delete your Account and/or contact us at hello@feelingstable.com and we will delete the personal information it holds about you (unless we need to retain it for the purposes set out in this Privacy Policy).

Please note that in the course of providing the Services, we collect and maintain aggregated, anonymized or de-personalized information which we may retain indefinitely.

7. Sensitive Personal Information

At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

8. Children’s Information

The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at hello@feelingstable.com and we will use our best efforts to promptly remove such information from our records.

9. Changes to Our Privacy Policy

The Website may change from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and will notify you by email in advance of any changes, provided Website has your email address. Please review this policy periodically, and especially before you provide any Personal Data. Your continued use of the Website after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

10. Contact Information

At any time, please contact us at hello@feelingstable.com for questions related to this Privacy Policy.